Welcome to Fertit ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our website (https://fertit.com) and related services (collectively, the "Services").
Please read this policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. The canonical version of this policy can be found at: https://fertit.com/privacy-policy.html.
2. Information We Collect
We collect information about you in the following ways:
2.1 Information You Provide Directly
We collect information you voluntarily provide to us, such as when you create an account, use our services, contact support, or otherwise communicate with us. This may include:
Account Information: Name, email address, password, phone number, company affiliation.
Communications: Information you provide when you contact support, participate in surveys, or communicate with us.
User Content: Data you post, upload, or otherwise submit to our services (e.g., comments, project details).
2.2 Information Collected Automatically
When you access or use our Services, we automatically collect certain information about your device and usage, including:
Log Data: IP address, browser type, operating system, referring URLs, pages visited, time spent, device identifiers.
Usage Data: Features used, actions taken, performance metrics, error logs.
Location Data: General location derived from IP address, or precise location if permission is granted (e.g., for mobile apps).
Cookies and Tracking Data: Information collected via cookies, web beacons, pixels (see Cookies section).
2.3 Information from Third Parties
We may receive information about you from other sources, including:
Authentication Services: If you log in via a third-party service (e.g., Google, Microsoft), we receive information like your name and email address.
Marketing Partners: We may receive information from partners to supplement our data or for joint marketing activities.
Public Sources: We may collect information from publicly available sources.
3. How We Use Your Information (Legal Basis)
We use the information we collect for various purposes, relying on specific legal bases for processing (as required by laws like GDPR). These include:
To provide and maintain our services: Based on Performance of Contract, Legitimate Interest (service operation).
To process payments and prevent fraud: Based on Performance of Contract, Legal Obligation, Legitimate Interest (security).
To improve and personalize our services: Based on Legitimate Interest (product improvement), Consent (for non-essential personalization).
To communicate with you (support, updates, marketing): Based on Performance of Contract (support), Legitimate Interest (service updates), Consent (marketing).
To ensure security and prevent abuse: Based on Legitimate Interest (security), Legal Obligation.
To comply with legal obligations: Based on Legal Obligation.
For analytics and research: Based on Legitimate Interest (understanding usage), Consent (if extensive tracking).
4. How We Share Your Information
We do not sell your personal information in the traditional sense. However, we may share your information with the following categories of third parties for the purposes described:
Service Providers:Cloud hosting (Digital Ocean), payment processors (DodoPayments), analytics tools (Google Analytics)Purpose: To help us operate, provide, and improve our services.
Business Partners:Integration partners, co-marketing partners (with your consent where required)Purpose: To offer complementary services or joint promotions.
Legal Requirements:Law enforcement, courts, government agenciesPurpose: To comply with legal obligations, subpoenas, or court orders.
Business Transfers:Acquiring company in case of merger or acquisitionPurpose: As part of a corporate transaction, subject to confidentiality agreements.
Affiliates:Our parent company or subsidiariesPurpose: For internal administrative purposes and service provision.
With Your Consent:Third parties explicitly approved by youPurpose: When you direct us to share information.
Sharing under CCPA/CPRA:
We may "share" information (as defined by CPRA) with advertising partners via cookies for cross-context behavioral advertising. We do not "sell" personal information in the traditional sense. You can opt-out of this sharing via our cookie consent tool or the "Do Not Sell or Share My Personal Information" link [link if applicable].
5. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to operate and improve our Services, analyze usage, and personalize content and advertising.
The types of cookies we may use include:
Essential
Performance & Analytics
Functionality
Targeting & Advertising
We use analytics providers like Google Analytics and may work with advertising partners such as Google Ads, Meta (Facebook), LinkedIn Ads.
6. Data Security
We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information...
7. Data Retention
We retain personal information for as long as necessary...
Examples of our retention periods include:
Account Information: For the duration of the account + 1 year for operational purposes, unless required longer by law.
Log Data: Typically 90 days, aggregated/anonymized data retained longer for analytics.
Payment Transaction Data: As required by financial regulations (e.g., 7 years).
8. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own, including European Economic Area (EEA) and United States. These countries may have data protection laws that are different from those in your country.
When we transfer personal information internationally, we rely on appropriate safeguards, such as:
Adequacy Decisions (where applicable)
Standard Contractual Clauses (SCCs) approved by the European Commission or UK ICO
Binding Corporate Rules (BCRs)
User Consent (for specific transfers)
9. Your Privacy Rights
Depending on your location and applicable law (such as GDPR in the EEA/UK or CCPA/CPRA in California), you may have the following rights regarding your personal information:
Right to Access: Request a copy of your personal information.
Right to Rectification: Request correction of inaccurate information.
California Resident Rights (CCPA/CPRA)
In addition to the rights above, California residents may have the following specific rights:
Right to Know: What personal information is collected, used, shared, or sold.
Exercising Your Rights
You can exercise your rights by contacting us at raufasadov23@gmail.com.
We will need to verify your identity before processing your request...
If we deny your request, you may have the right to appeal...
10. Children's Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.
If you believe we have inadvertently collected information from a child under 16, please contact us immediately at raufasadov23@gmail.com so we can take appropriate action.
11. Privacy Choices and Controls
You can manage your privacy preferences through your account settings...
You can opt-out of marketing emails by clicking the "unsubscribe" link...
Our services do not currently respond to Do-Not-Track signals.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by we will notify you of significant changes by posting a notice on our website.. We encourage you to review this policy periodically. The "Effective Date" at the top indicates when this policy was last revised.